Caravel Logistics M.E. LLC, herein after referred to as “the Service Provider” will exercise reasonable care in handling and storing the goods of the Customer in the Warehouse. However, the Service Provider shall not be liable for any loss, damage, deterioration, shortage, delay, mis delivery, or non-delivery of the goods, unless such loss or damage results directly from the gross negligence or willful misconduct of the Service Provider.

The liability of the Service Provider, if established, shall in no event exceed the lesser of:

(a) the declared value of the goods at the time of import / export or

(b) AED 1000 per ton weight of the goods lost / damaged

The Service Provider shall not be responsible for loss or damage caused by fire, flood, earthquake, theft, acts of God, war, strikes, governmental actions, or any other events beyond their reasonable control ( Force Majeure Situation).

The Service Provider shall not be liable for any consequential losses, indirect losses, or damages caused to the Customer including but not limited to any loss of profits or business opportunities, damage to reputation or goodwill or any other indirect or consequential losses.

Insurance of the goods against loss, theft, or damage shall be the sole responsibility of the Customer and the Service Provider shall not be deemed an insurer of the goods.

By storing their goods in the warehouse, the Customer acknowledges that they have read, understood, and agreed to the Standard Terms and Conditions / terms of this Limited Liability Clause.